Enhanced descriptions from Syndetics:

An introduction to user-interface design in which the author discusses the principles and practices needed to design effective interaction. It contains chapters on the World Wide Web, information visualization and computer-supported co-operative work. Topics discussed included speech input/output, natural-language interaction, anthropomorphic design, virtual environments and agents.

Table of contents provided by Syndetics

• Human Factors Of Interactive Software
• Introduction
• Goals Of System Engineering
• Goals Of User-Interface Design
• Motivations For Human Factors In Design
• Accommodation Of Human Diversity
• Three Goals
• Practitioner's Summary
• Researcher's Agenda
• Theories, Principles, And Guidelines
• Introduction
• High-Level Theories
• Object-Action Interface Model [ Principle 1: Recognize The Diversity
• Principle 2: Use The Eight Golden Rules Of Interface Design
• Principle 3: Prevent Errors
• Guidelines For Data Display
• Guidelines For Data Entry
• Balance Of Automation And Human Control
• Practitioner's Summary
• Researcher's Agenda
• Managing Design Processes
• Introduction
• Organizational Design To Support Usability
• The Three Pillars Of Design
• Development Methodologies
• Ethnographic Observation
• Participatory Design
• Scenario Development
• Social Impact Statement For Early Design Review
• Legal Issues
• Practitioner's Summary
• Researcher's Agenda
• Expert Reviews, Usability Testing, Surveys, And Continuing Assessments
• Introduction
• Expert Reviews
• Usability Testing And Laboratories
• Surveys
• Acceptance Tests
• Evaluation During Active Use
• Controlled Psychologically Oriented Experiments
• Software Tools
• Introduction
• Specification Methods
• Software Tools
• Evaluation And Critiquing Tools
• Practitioner's Summary
• Researcher's Agenda
• Direct Manipulation And Virtual Environments
• Introduction
• Examples Of Direct-Manipulation Systems
• Explanations Of Direct Manipulation
• Visual Thinking And Icons
• Direct-Manipulation Programming
• Home Automation
• Remote Direct Manipulation
• Virtual Environments
• Practitioner's Summary
• Researcher's Agenda
• Menu Selection, Form Fill-In, And Dialog Boxes
• Introduction
• Task-Related Organization
• Item Presentation Sequence
• Response Time And Display Rate
• Fast Movement Through Menus
• Menu Layout
• Form Fill-In
• Dialog Boxes
• Practitioner's Summary
• Researcher's Agenda
• Command And Natural Languages
• Introduction
• Functionality To Support Users' Tasks
• Command-Organization Strategies
• Benefits Of Structure
• Naming And Abbreviations
• Command Menus
• Natural Language In Computing
• Practitioner's Summary
• Researcher's Agenda
• Interaction Devices
• Introduction
• Keyboards And Function Keys
• Pointing Devices
• Speech Recognition, Digitization, And Generation
• Image And Video Displays
• Printers
• Practitioner's Summary
• Researcher's Agenda
• Response Time And Display Rate
• Introduction
• Theoretical Foundations
• Expectations And Attitudes
• User Productivity
• Variability
• Practitioner's Summary
• Researcher's Agenda
• Presentation Styles: Balancing Function And Fashion
• Introduction
• Error Messages
• Nonanthropomorphic Design
• Color
• Practitioner's Summary
• Researcher's Agenda
• Printed Manuals, Online Help, And Tutorials
• Introduction
• Reading From Paper Versus From Displays
• Preparing Printed Manuals
• Preparations Of Online Facilities
• Practitioner's Summary
• Researcher's Agenda
• Multiple-Window Strategies
• Introduction
• Individual-Window Design
• Multiple-Window Design
• Coordination By Tightly Coupled Windows
• Image Browsing And Tightly Coupled Windows
• Personal Role Management And Elastic Windows
• Practitioner's Summary
• Researcher's Agenda
• Computer-Supported Cooperative Work
• Introduction
• Goals Of Cooperation
• Asynchronous Interactions: Different Time, Different Place
• Synchronous Distributed: Different Place, Same Time
• Face To Face: Same Place, Same Time
• Application Of Cscw To Education
• Practitioner's Summary
• Researcher's Agenda
• Information Search And Visualization
• Introduction
• Database Query And Phrase Search In Textual Documents
• Multimedia Document Searches
• Information Visualization
• Advanced Filtering
• Practitioner's Summary
• Researcher's Agenda
• Hypermedia And The World Wide Web
• Introduction
• Hypertext And Hypermedia
• Information Abundant Web Sites
• Genres And Goals And Designers
• Users And Their Tasks
• Object-Action Interface Model For Web Site Design
• Practitioner's Summary
• Researcher's Agenda
• Afterword
• Social And Individual Impact Of User Interfaces
• Hopes And Dreams
• Ten Plagues Of The Information Age
• Prevention Of The Plagues
• Overcoming The Obstacle Of Animism
• In The Long Run
• Practitioner's Summary

Author notes provided by Syndetics

About Ben Shneiderman

Ben Shneiderman is one of the world's leading authorities on User Interface Design. He is a professor of computer science at the University of Maryland, where he heads the Human-Computer Interaction Laboratory at the University's Center for Automation Research. He received his doctorate in computer science from the State University of New York at Stony Brook. Dr. Shneiderman's other works include Hypertext Hands-On!, coauthored with Greg Kearsley, an innovative book-software package that introduces readers to hypertext by having them use it, and Software Psychology, a book that helped lay the foundation for work on human factors in computing. He has also published numerous articles on human-computer interaction and is on the editorial board of six scientific journals. Dr. Shneiderman regularly organizes and presents live satellite TV broadcasts on User Interface Strategies.