Includes bibliographical references and index.

Part I: Introduction -- Systems and management -- Management science and decision processes -- Decision making under risk -- Aggregate systems of operations -- Analysis of aggregate systems -- Part II: Systems design -- The design of systems -- Research and development -- Facility location -- Layout and process planning -- Job design -- Standards and work measurement -- Facilities investment decisions -- Information systems and computers -- Part III: Operations and control of systems -- Quality control systems -- Statistical control models -- Purchasing practices and procedures -- Inventory systems -- Aggregate scheduling -- Scheduling of conversion operations -- Scheduling of service systems -- System dynamics -- Dynamics of growth systems -- The systems approach - An integrative philosophy.