MTU Cork Library Catalogue

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Interactional supervision / Lawrence Shulman.

By: Shulman, Lawrence.
Material type: materialTypeLabelBookPublisher: Washington, DC : NASW Press, 1992 (1998)Description: xii, 351 p. : ill. ; 23 cm. + pbk.ISBN: 0871012200.Subject(s): Social workers -- Supervision of | Social interaction | Interpersonal communication | Social workers -- Supervision of -- United StatesDDC classification: 361.320683
Contents:
Part I: Interactional supervision -- Introduction, overview and basic assumptions -- An interactional approach to supervision -- Part II: Supervision and the phases of work -- Preparatory and beginning skills in supervision -- Work-phase skills in supervision -- Supervisory endings and transitions -- Part III: Education and evaluation functions -- Educational function of supervision -- Evaluation function of supervision -- Part IV: Working with staff groups -- Supervision of staff groups -- Helping staff cope with trauma -- Part V: Mediating conflict between staff and the system -- Working with the system.
Holdings
Item type Current library Call number Copy number Status Date due Barcode Item holds
General Lending MTU Bishopstown Library Lending 361.320683 (Browse shelf(Opens below)) 1 Available 00075113
Total holds: 0

Enhanced descriptions from Syndetics:

Interactional Supervision offers practical strategies for formal and informal supervision and helps human services supervisors develop skills for working with staff individually and in groups. Shulman's real-life strategies identify and explain management skills needed in every phase of supervisory work. Based on his extensive research, Shulman presents solutions to problems that supervisors face on a day-to-day basis. Special Features: Packed with case examples to demonstrate successful techniques; Provides successful techniques field-tested in holistic studies; Describes research findings and includes summaries in all chapters.

Includes bibliographical references (pages 329-336) and index.

Part I: Interactional supervision -- Introduction, overview and basic assumptions -- An interactional approach to supervision -- Part II: Supervision and the phases of work -- Preparatory and beginning skills in supervision -- Work-phase skills in supervision -- Supervisory endings and transitions -- Part III: Education and evaluation functions -- Educational function of supervision -- Evaluation function of supervision -- Part IV: Working with staff groups -- Supervision of staff groups -- Helping staff cope with trauma -- Part V: Mediating conflict between staff and the system -- Working with the system.

Table of contents provided by Syndetics

  • Foreword (p. ix)
  • Acknowledgments (p. xi)
  • Part I Interactional Supervision
  • Chapter 1 Introduction, Overview, and Basic Assumptions (p. 3)
  • Focus of the Book (p. 5)
  • Three Assumptions (p. 6)
  • Organization of the Book (p. 7)
  • Empirical Base (p. 9)
  • Summary (p. 9)
  • Chapter 2 An Interactional Approach to Supervision (p. 11)
  • Terminology (p. 11)
  • Task Definition (p. 13)
  • Worker-System Interaction (p. 15)
  • Obstacles to Worker-System Interaction (p. 18)
  • Supervision Function (p. 19)
  • Research Findings (p. 21)
  • Summary (p. 30)
  • Part II Supervision and the Phases of Work
  • Chapter 3 Preparatory and Beginning Skills in Supervision (p. 35)
  • Supervision and the Phases of Work (p. 35)
  • The New Supervisor: Some Variations on the Theme (p. 45)
  • Affirmative Action in Promotion and Hiring: Issues for the Supervisor (p. 59)
  • Supervisory Beginnings with New Workers (p. 65)
  • Research Findings (p. 75)
  • Summary (p. 76)
  • Chapter 4 Work-Phase Skills in Supervision (p. 78)
  • Work-Phase Model (p. 79)
  • Research Findings (p. 133)
  • Summary (p. 140)
  • Chapter 5 Supervisory Endings and Transitions (p. 141)
  • The Worker's Ending Experience (p. 142)
  • The Supervisor's Ending Experience (p. 149)
  • Summary (p. 152)
  • Part III Education and Evaluation Functions
  • Chapter 6 Educational Function of Supervision (p. 155)
  • Assumptions about Teaching and Learning (p. 156)
  • Requirements for Effective Learning (p. 158)
  • Skills of Professional Performance (p. 160)
  • Teaching Core Practice Skills (p. 161)
  • Monitoring Skills Development (p. 199)
  • Research Findings (p. 201)
  • Summary (p. 201)
  • Chapter 7 Evaluation Function of Supervision (p. 203)
  • Obstacles to Effective Evaluations: The Supervisor's Viewpoint (p. 203)
  • Evaluation Content and Process (p. 205)
  • Research Findings (p. 208)
  • Summary (p. 209)
  • Part IV Working with Staff Groups
  • Chapter 8 Supervision of Staff Groups (p. 213)
  • Dynamics of Supervisory Work with Staff Groups (p. 214)
  • Mutual Aid Processes (p. 216)
  • Beginning Phase in Groups: The Contracting Process (p. 218)
  • Work Phase in Groups (p. 231)
  • Authority Theme: Group-Supervisor Relationships (p. 251)
  • Ending Phase in Groups (p. 256)
  • Research Findings (p. 256)
  • Summary (p. 257)
  • Chapter 9 Helping Staff Cope with Trauma (p. 258)
  • Death of a Worker's Client (p. 259)
  • Death of a Staff Member (p. 263)
  • Physical Attack by a Client on a Worker (p. 265)
  • Public Questioning of Agency Policies (p. 266)
  • Service Reductions, Staff Cutbacks, and Reorganization (p. 269)
  • Impact of a Social Trauma (p. 281)
  • Summary (p. 283)
  • Part V Mediating Conflict between Staff and the System
  • Chapter 10 Working with the System (p. 287)
  • Supervisor's Role in Mediating Conflict with the System (p. 287)
  • Helping Staff Negotiate the System (p. 289)
  • Third-Force Function (p. 294)
  • Research Findings (p. 308)
  • Summary (p. 309)
  • Coda: Recording Procedures and Professional Competence (p. 311)
  • Appendix Notes on Research Methodology (p. 315)
  • Instrument Development and Testing (p. 316)
  • Methodology of the 1981 Study (p. 321)
  • Methodology of the 1991 Study (p. 325)
  • References (p. 329)
  • Further Reading (p. 333)
  • Case Example Index (p. 337)
  • About the Author (p. 351)

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