A Handbook of communication skills / edited by Owen Hargie.
Contributor(s): Hargie, Owen.
Material type: BookPublisher: London : Routledge, 1989, c1986Description: [480] p. ; 24 cm. + pbk.ISBN: 0415034574 (pbk).Subject(s): CommunicationDDC classification: 302.2Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
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General Lending | MTU Bishopstown Library Lending | 302.2 (Browse shelf(Opens below)) | 1 | Available | 00028216 | ||
General Lending | MTU Bishopstown Library Store Item | 302.2 (Browse shelf(Opens below)) | 1 | Available | 00028217 |
Enhanced descriptions from Syndetics:
Recognized as one of the core texts in the field of communication, this thoroughly revised and updated third edition provides a comprehensive analysis of research, theory and practice in the key skill areas of communication.
Includes bibliographical references and index.
Part 1: Background -- Communication as skilled behaviour / Owen Hargie -- Interpersonal communication: a theoretical framework / Owen Hargie and Peter Marshall -- Part 2: Core Social Skills -- Nonverbal communication / Richard M. Rozelle, Daniel Druckman and James C. Baxter -- Questioning / James Dillon -- Reinforcement / Len Cairns -- Reflecting / David Dickson -- Opening and closing / Christine Saunders -- Explaining / George Brown -- Self-disclosure -- A. The skill of self-disclosure / Owen Hargie -- B. Self-disclosure in therapy / Maryanne Galvin and Allen Ivey -- Listening / Voncile Smith -- Part 3: Group skills -- Interacting in groups / Herbert H. Blumberg, Martin F. Davies and Valerie Kent -- Chairmanship / Dorothy Whittington -- Negotiating and bargaining / Ian Morley -- Case conference presentation / John McMaster -- Part 4: Dimensions of communication -- Humour and laughter / Hugh Foot -- Handling strong emotions / R. Glynn Owens -- Asserting and confronting / Richard F. Rakos -- Showing warmth and empathy / Jerry Authier -- Part 5 -- Conclusion / Owen Hargie.
Table of contents provided by Syndetics
- Editorial Introduction
- Part 1 Communication skill in theory and practice
- Skill in Theory: Communication as Skilled Behaviour
- Skill in Practice: An Operational Model of Communicative Performance
- Part II Core communication skills
- Nonverbal Communication as Communication: Approaches, Issues and Research
- Questioning
- Reinforcement
- Reflecting
- Explaining
- Self-disclosure: Strategic Revelation of Information in Personal and Professional Relationships
- The Process of Listening
- Humour and Laughter
- Persuasion
- Part III Specialised contexts
- Asserting and Confronting
- Interacting in Groups
- Negotiating and Bargaining
- Relational Communication
- Part IV Interviewing contexts
- The Employment Interview
- The Helping Interview: Developmental Counselling and Therapy
- The Appraisal Interview Reappraised
- The Cognitive Interview
- Part V The training context
- Training in Communication Skills: Research, Theory and Practice