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The improvement process : how America's leading companies improve quality / H.J. Harrington.
By: Harrington, H. J. (H. James)
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Material type: 
BookPublisher: New York : McGraw-Hill, c1987Description: xv, 239 p. : ill. ; 24 cm.ISBN: 0070267545.Subject(s): Quality controlDDC classification: 658.562
Contents:
Why improve? -- The improvement process -- Top-management action -- The improvement steering council -- Management participation -- Team participation -- Individual involvement -- System improvement -- Supplier involvement -- Systems assurance -- The long and short of it -- Recognition.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| General Lending | MTU Bishopstown Library Lending | 658.562 (Browse shelf(Opens below)) | 1 | Available | 00028041 |
Total holds: 0
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Includes bibliographical references (pages 225-226) and index.
Why improve? -- The improvement process -- Top-management action -- The improvement steering council -- Management participation -- Team participation -- Individual involvement -- System improvement -- Supplier involvement -- Systems assurance -- The long and short of it -- Recognition.