Effective communication in clinical handover [electronic book] : from research to practice / Suzanne Eggins, Diana Slade and Fiona Geddes.
Contributor(s): Eggins, Suzanne [editor.]
| Slade, Diana [editor.] | Geddes, Fiona [editor.].
Material type: 
BookSeries: Patient safety: v. 15.Publisher: Berlin ; Boston : Walter de Gruyter GmbH, [2016]Copyright date: ©2016Description: online resource (xviii pages) : illustrations (some color).Content type: text Media type: computer Carrier type: online resoucreISBN: 9783110378863 (paperback); 9783110379051 (e-book); 9783110379044 (e-book); 9783110387407 (e-book).Subject(s): Communication in medicine | Hospitals | Interprofessional relations | Medical protocolsDDC classification: 610 Online resources: E-book | Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| e-BOOK | MTU Bishopstown Library eBook | 610 (Browse shelf(Opens below)) | Not for loan |
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Enhanced descriptions from Syndetics:
Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey responses, the contributing authors identify features of effective and ineffective clinical handovers in diverse hospital contexts. The authors then translate their descriptive findings into practical protocols, communication strategies and checklists that clinicians, managers and policy makers can apply to improve the safety and quality of clinical handovers. All the contributors are affiliated with the International Research Centre for Communication in Healthcare (IRCCH), an international multidisciplinary organisation of over 90 healthcare professionals from more than 17 countries committed to improving improving communication in healthcare systems around the world.
'The authors have created a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures.' -H. Esterbrook Longmaid III, MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton Hospital, Milton, MA USA
'Uncommonly valuable for the rigorous, original communication research it reports and for the careful translation of the research findings into practical strategies that actually improve clinical handovers in the real world of practice.' -Professor Suzanne Kurtz, Washington State University
'This clear, plain English book is an outstanding resource for the training of all involved in healthcare.' -Elizabeth Trickett, (Former) Director of Safety and Quality, ACT Health, Australia
Includes bibliographic references and index.
Background safety quality and communication in clinical handover -- Effective communication in clinical handover -- Clinicians voices -- Changing staff -- Emergency department medical handovers as teaching and learning opportunities -- Strengthening medical handover communication in emergency departments -- Transferring patient information to the emergency department medical team during clinical handover -- Communication in beside nursing handovers -- Communicating effectively in beside nursing handovers -- Changing sites -- Clinical handover in context -- Inter hospital transfer of rural patients -- Changing disciplines -- iSoBar -- Inter hospital ward round handovers -- Maintaining and generating knowledge in interprofessional mental health handovers -- Patient voice -- Mental health clinical handover audit tool -- Intergrating ECCHo outcomes -- iCARE.
Electronic reproduction.: ProQuest LibCentral. Mode of access: World Wide Web.
Author notes provided by Syndetics
Suzanne Eggins, University of Technology Sydney.
Diana Slade, University of Technology Sydney.
Fiona Geddes, Curtin University Perth.