Managing employee relations in the hotel and catering industry / Rosemary E. Lucas.
By: Lucas, Rosemary
.
Material type: 
BookPublisher: London ; New York : Cassell, 1995Description: xv, 317 p. ; 25 cm.ISBN: 030432910X ; 0304328979 .Subject(s): Hospitality industry -- Personnel managementDDC classification: 647.2 | Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| General Lending | MTU Bishopstown Library Lending | 647.2 (Browse shelf(Opens below)) | 1 | Available | 00014631 | ||
| General Lending | MTU Bishopstown Library Lending | 647.2 (Browse shelf(Opens below)) | 1 | Available | 00014632 |
Bibliography: p. 304-309 - Includes index.
Part One: The employee relations, managerial and employment contexts -- The employee relations context -- Managing in the hotel and catering industry -- Contemporary issues and practices in employment and work -- Part Two: The employment relationship -- The employment relationship: perspectives and participants -- Managing the effort-reward bargain -- Decision-making: methods and processes -- Procedures in the employment relationship -- Managing involvement and commitment -- Part Three: Legal and social issues -- Managing workplace employment law -- Managing equality and workplace diversity in the employment relationship -- Managing health, safety and welfare -- Conclusions and future issues.