Evaluating quality in services for disabled and older people / edited by Doria Pilling and Graham Watson.
Contributor(s): Pilling, Doria
| Watson, Graham | City University (London, England). Rehabilitation Resource Centre.
Material type: 
BookSeries: Disability and rehabilitation series ; 7.Publisher: London ; Bristol, Pa. : London : J. Kingsley ; Rehabilitation Resource Centre, City University, 1995Description: 229 p. : ill. ; 24 cm. + pbk.ISBN: 1853022896.Subject(s): People with disabilities -- Services for -- Evaluation | Older people -- CareDDC classification: 362.40685 | Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| General Lending | MTU Bishopstown Library Lending | 362.40685 (Browse shelf(Opens below)) | 1 | Available | 00106191 | ||
| General Lending | MTU Bishopstown Library Lending | 362.40685 (Browse shelf(Opens below)) | 1 | Available | 00106192 | ||
| General Lending | MTU Bishopstown Library Lending | 362.40685 (Browse shelf(Opens below)) | 1 | Available | 00069705 |
Enhanced descriptions from Syndetics:
`
Evaluation of quality in the social and health services is of increasing importance. This book:
* aims to raise awareness of different types of evaluation methods in use - their strengths, limitations and most appropriate uses
* discusses the problems associated in determining what quality is, and who should set the standards
* presents findings from the PASS and PASSING methods of assessment
* compares PASS with other evaluation methods
* includes service users' perspectives on service quality.
The wide ranging experience of the contributors to this volume will ensure that this book will be at the forefront of the growing field of interest about quality evaluation.
Includes bibliographical references and indexes.
Part 1. Evaluating PASS and PASSING as quality measures -- Part 2. Workshops: Is a consensus on quality standards possible? -- Part 3. Perspectives on quality -- Part 4. Workshops: What are evaluations for, and how should they be carried out? -- Part 5. Towards quality.