Image from Syndetics
Quality is still free : making quality certain in uncertain times / Philip B. Crosby.
By: Crosby, Philip B
.
Material type: 
BookPublisher: New York : McGraw-Hill, c1996Description: xvii, 264 p. ; 24 cm.ISBN: 0070145326.Subject(s): Quality assuranceDDC classification: 658.562
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| General Lending | MTU Bishopstown Library Lending | 658.562 (Browse shelf(Opens below)) | 1 | Available | 00014602 |
Total holds: 0
Enhanced descriptions from Syndetics:
This work provides an analysis of the author's entrepreneurial experiment in which he took quality ideas learned in corporate settings and adapted them to the business world at large. It re-examines concepts such as The 5 Erroneous Assumptions about Quality and Zero-Defects Mantra.
Includes index.
CIT Module CHEA 8007- Supplementary reading