Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 117204
003 - CONTROL NUMBER IDENTIFIER
- control field: IE-CoIT
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
- LC control number: 7925194
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20171120154919.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 090615|| anannbabn |n ana
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
- LC control number: sh2009118166
035 ## - SYSTEM CONTROL NUMBER
- System control number: (DLC)429795
035 ## - SYSTEM CONTROL NUMBER
- System control number: (DLC)sh2009118166
040 ## - CATALOGING SOURCE
- Original cataloging agency: DLC
- Language of cataloging: eng
- Transcribing agency: DLC
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name entry element: Call centers
- General subdivision: Management
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: Achieving extraordinary customer relations, 1997