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MARC view
Keegan, Richard, 1958- (Personal Name)
His Applied benchmarking for competitiveness, 2004 : t.p. (Richard Keegan) p.4 of cover (senior specialist at Enterprise Ireland, staff member [Dept. of Statistics] at University of Dublin, Trinity College)
Phone call to author, 24 Mar. 2005 : (Richard Eugenio Mary Keegan, b. 11 Oct. 1958; not author of How to improve customer relations, 1985)