Employee retention and customer relationships in the services industry /
O'Connell, Aileen.
Employee retention and customer relationships in the services industry / Aileen O'Connell. - Cork : Cork Institute of Technology, 2005. - ix, 227, [2] p. : col. ill. ; 30 cm. + hbk. - MBS. - Business Studies .
Thesis (MBS.) - Cork Institute of Technology, 2005.
Bibliography: p. 213-224.
Employee retention--Services industry.
THESES PRESS
Employee retention and customer relationships in the services industry / Aileen O'Connell. - Cork : Cork Institute of Technology, 2005. - ix, 227, [2] p. : col. ill. ; 30 cm. + hbk. - MBS. - Business Studies .
Thesis (MBS.) - Cork Institute of Technology, 2005.
Bibliography: p. 213-224.
Employee retention--Services industry.
THESES PRESS