Managing quality /
Managing quality /
[edited by] Barrie G. Dale.
- 3rd ed.
- Oxford : Blackwell, 1999.
- xxiii, 471 p. : ill. ; 25 cm. + pbk.
Previous ed.: 1994.
Includes bibliographical references and index.
Part 1: The development of total quality management (TQM) -- Part 2: The business context of TQM -- Part 3: The introduction of TQM -- Part 4: Quality management systems, tools and techniques -- Part 5: TQM through continuous improvement.
0631214100 (pbk) 0631214097 (hbk)
93033828
Engineering--Management
Total quality management
658.562
Previous ed.: 1994.
Includes bibliographical references and index.
Part 1: The development of total quality management (TQM) -- Part 2: The business context of TQM -- Part 3: The introduction of TQM -- Part 4: Quality management systems, tools and techniques -- Part 5: TQM through continuous improvement.
0631214100 (pbk) 0631214097 (hbk)
93033828
Engineering--Management
Total quality management
658.562